Account & Security

How does Augmento handle data privacy and security?

security, privacy, gdpr, ccpa, encryption, compliance

Security and privacy are foundational: all data is encrypted in transit (TLS 1.3) and at rest (AES-256), we're GDPR and CCPA compliant with full data processing agreements, user consent is collected via clear opt-in before any data capture, you own 100% of the data collected through your campaigns, we perform regular third-party security audits, our infrastructure runs on SOC 2 certified cloud providers, and we offer data residency options for EU-based clients.

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Fan Engagement

How does Augmento increase fan engagement at live events?

Augmento creates a digital layer on top of live events that gives fans reasons to participate beyond just watching. Examples include: AR scavenger hunts where fans collect virtual items around the venue, exclusive collectible NFTs unlocked by attending specific locations, real-time AR leaderboards and challenges, selfie filters featuring artists or team branding, behind-the-scenes AR content in VIP areas, and interactive voting or crowd participation through AR overlays. Campaigns typically see 40-65% engagement rates among attendees.

Pricing & Billing

How is Augmento priced?

Augmento offers flexible pricing based on your needs: Project-based pricing for one-off campaigns with a fixed scope, Monthly retainers for ongoing AR experiences and content updates, Revenue-share models for campaigns with direct monetization (e.g., digital collectible sales), and Enterprise agreements for large-scale, multi-venue deployments. Pricing factors include the number of AR experiences, geo-fenced zones, custom 3D content, expected user volume, and integration requirements. Contact us for a tailored quote.

Analytics & ROI

What analytics does Augmento provide for AR campaigns?

Augmento's dashboard provides comprehensive real-time analytics: unique visitors and session counts, average engagement time per experience, heatmaps showing where users interact most, geo-fence entry/exit tracking, conversion funnels (view → interact → share → purchase), device and browser breakdowns, social sharing metrics, and custom event tracking for specific interactions. All data can be exported as CSV or connected to your BI tools via API.

AR Campaigns

What industries benefit most from AR campaigns?

AR campaigns deliver strong results across many industries: Music & Entertainment (concert exclusives, album drops, meet-and-greet AR), Sports (stadium experiences, player collectibles, fan zones), Retail & Fashion (virtual try-ons, in-store activations), Real Estate (AR property tours), Education (interactive learning), Tourism (city exploration, museum guides), and Brand Marketing (product launches, experiential advertising). Any brand that wants to create memorable, shareable moments benefits from AR.

Data Privacy & Security | Augmento Compliance