Account & Security

How does Augmento handle data privacy and security?

security, privacy, gdpr, ccpa, encryption, compliance

Security and privacy are foundational: all data is encrypted in transit (TLS 1.3) and at rest (AES-256), we're GDPR and CCPA compliant with full data processing agreements, user consent is collected via clear opt-in before any data capture, you own 100% of the data collected through your campaigns, we perform regular third-party security audits, our infrastructure runs on SOC 2 certified cloud providers, and we offer data residency options for EU-based clients.

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Content & Media

What 3D file formats does Augmento support?

Augmento supports all major 3D formats: GLTF/GLB (recommended for WebAR — lightweight, web-optimized), USDZ (Apple's AR format for iOS Quick Look), FBX and OBJ (for asset import and conversion), and standard image/video formats for textures and 2D overlays. Our pipeline automatically optimizes 3D models for mobile performance — compressing textures, reducing polygon counts, and generating LODs (Levels of Detail) for smooth 60fps rendering.

Pricing & Billing

How is Augmento priced?

Augmento offers flexible pricing based on your needs: Project-based pricing for one-off campaigns with a fixed scope, Monthly retainers for ongoing AR experiences and content updates, Revenue-share models for campaigns with direct monetization (e.g., digital collectible sales), and Enterprise agreements for large-scale, multi-venue deployments. Pricing factors include the number of AR experiences, geo-fenced zones, custom 3D content, expected user volume, and integration requirements. Contact us for a tailored quote.

Technical

Does Augmento offer an API for custom integrations?

Yes. Augmento provides a RESTful API and webhooks for custom integrations. You can programmatically manage AR experiences, trigger content updates, pull analytics data, and integrate with your existing tech stack. Our API documentation includes SDKs for JavaScript, Python, and Swift. Rate limits and API access levels depend on your plan. We also offer dedicated support for complex integrations.

Getting Started

What is Augmento and what does it do?

Augmento is a platform that creates immersive augmented reality experiences for brands, artists, and events. We combine geo-fenced AR technology with interactive digital content to drive fan engagement, collect first-party data, and generate measurable revenue for our partners.